Privacy Policy
Privacy Policy
Privacy Policy
1. Introduction
1. Introduction
PacePoint Pro Ltd (“we”, “our”, or “us”) is a company incorporated in New Zealand. We respect your privacy and are committed to protecting the personal information you share with us when using the PacePoint Pro mobile application and associated website (pacepointpro.com). This Privacy Policy explains what information we collect, how we use it, how long we retain it, and the rights you have over your data.
PacePoint Pro Ltd (“we”, “our”, or “us”) is a company incorporated in New Zealand. We respect your privacy and are committed to protecting the personal information you share with us when using the PacePoint Pro mobile application and associated website (pacepointpro.com). This Privacy Policy explains what information we collect, how we use it, how long we retain it, and the rights you have over your data.
We do not sell your personal information. We never have and we never will.
We do not sell your personal information. We never have and we never will.
2.Information We Collect
2.Information We Collect
Account Information
Account Information
Account Information
When you create an account, we collect:
• Name
• Email address
• Phone number (optional — used for OTP verification if provided)
• Login credentials
• OTP verification data for secure login access
When you create an account, we collect:
• Name
• Email address
• Phone number (optional — used for OTP verification if provided)
• Login credentials
• OTP verification data for secure login access
App Usage Data
App Usage Data
App Usage Data
When you use the app, we may collect:
• Course name and hole number
• Slope % input
• Pace distance
• Clock-face direction
• Stimp (green speed) value
• Aim point calculations
• Putting results and statistics (holed, missed, miss direction)
• Device type and app version
When you use the app, we may collect:
• Course name and hole number
• Slope % input
• Pace distance
• Clock-face direction
• Stimp (green speed) value
• Aim point calculations
• Putting results and statistics (holed, missed, miss direction)
• Device type and app version
Technical Information
Technical Information
Technical Information
We collect limited technical information to maintain app performance and reliability:
• Device model and operating system
• Crash logs and app diagnostics
We collect limited technical information to maintain app performance and reliability:
• Device model and operating system
• Crash logs and app diagnostics
3.How We Use Your Information
3.How We Use Your Information
We use your information to:
• Provide and operate the PacePoint Pro app
• Authenticate and secure your account
• Save rounds, statistics, and settings
• Sync data across your devices
• Provide customer support
• Improve app performance and reliability
• Send important product and account updates
We use your information to:
• Provide and operate the PacePoint Pro app
• Authenticate and secure your account
• Save rounds, statistics, and settings
• Sync data across your devices
• Provide customer support
• Improve app performance and reliability
• Send important product and account updates
We do not use your information for advertising purposes and we do not share it with advertising networks.
We do not use your information for advertising purposes and we do not share it with advertising networks.
4.Data Storage and Security
4.Data Storage and Security
Your data may be stored locally on your device and in secure cloud infrastructure operated by or on
behalf of PacePoint Pro Ltd. We apply reasonable technical and organisational safeguards to protect your information from unauthorised access, loss, or disclosure. While we take security seriously, no system can guarantee absolute security. If you become aware of any security concern relating to your account or data, please contact us immediately at support@pacepointpro.com.
Your data may be stored locally on your device and in secure cloud infrastructure operated by or on
behalf of PacePoint Pro Ltd. We apply reasonable technical and organisational safeguards to protect your information from unauthorised access, loss, or disclosure. While we take security seriously, no system can guarantee absolute security. If you become aware of any security concern relating to your account or data, please contact us immediately at support@pacepointpro.com.
5.Data Retention
5.Data Retention
We retain your account and round data for as long as your account remains active.
If you request deletion of your account or data, we will remove your personal information within 30 days, except where retention is required by applicable law.
We retain your account and round data for as long as your account remains active.
If you request deletion of your account or data, we will remove your personal information within 30 days, except where retention is required by applicable law.
6.Analytics and Diagnostics
6.Analytics and Diagnostics
We may use third-party analytics and crash reporting tools to understand app performance and improve the user experience. These tools may collect anonymous or aggregated usage data and do not receive information that identifies you personally.
We may use third-party analytics and crash reporting tools to understand app performance and improve the user experience. These tools may collect anonymous or aggregated usage data and do not receive information that identifies you personally.
We will update this section to name specific analytics providers once finalised. This update will be made before commercial launch.
We will update this section to name specific analytics providers once finalised. This update will be made before commercial launch.
7.Third-Party Service Providers
7.Third-Party Service Providers
PacePoint Pro may share limited data with trusted third-party providers who assist us in operating the app, including:
• Cloud hosting providers
• Authentication services
• Analytics and crash reporting tools
These providers only receive information necessary to perform their services and are required to handle your data in a manner consistent with this policy. We do not sell, rent, or trade your personal information to third parties for their own purposes.
PacePoint Pro may share limited data with trusted third-party providers who assist us in operating the app, including:
• Cloud hosting providers
• Authentication services
• Analytics and crash reporting tools
These providers only receive information necessary to perform their services and are required to handle your data in a manner consistent with this policy. We do not sell, rent, or trade your personal information to third parties for their own purposes.
8.Children's Privacy
8.Children's Privacy
PacePoint Pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information without appropriate parental consent, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@pacepointpro.com.
PacePoint Pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information without appropriate parental consent, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@pacepointpro.com.
9.Your Rights
9.Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access — request a copy of the information we hold about you
• Correction — request that inaccurate or incomplete information be corrected
• Deletion — request that your account and associated data be deleted
• Portability — receive a copy of your data in a portable format
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time
Depending on your location, you may have the following rights regarding your personal information:
• Access — request a copy of the information we hold about you
• Correction — request that inaccurate or incomplete information be corrected
• Deletion — request that your account and associated data be deleted
• Portability — receive a copy of your data in a portable format
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at support@pacepointpro.com. We will respond within 30 days.
To exercise any of these rights, contact us at support@pacepointpro.com. We will respond within 30 days.
Applicable Law
Applicable Law
Applicable Law
PacePoint Pro Ltd is incorporated in New Zealand and operates under the New Zealand Privacy Act 2020.
PacePoint Pro Ltd is incorporated in New Zealand and operates under the New Zealand Privacy Act 2020.
Where users access the app from the European Economic Area or United Kingdom, we comply with applicable data protection law including the EU GDPR and UK GDPR.
Where users access the app from the European Economic Area or United Kingdom, we comply with applicable data protection law including the EU GDPR and UK GDPR.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To submit a CCPA request, contact us at support@pacepointpro.com.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To submit a CCPA request, contact us at support@pacepointpro.com.
10.Cookies and Tracking
10.Cookies and Tracking
Our website (pacepointpro.com) may use cookies or similar technologies for basic site functionality and analytics. You can control cookie preferences through your browser settings.
Our website (pacepointpro.com) may use cookies or similar technologies for basic site functionality and analytics. You can control cookie preferences through your browser settings.
The PacePoint Pro mobile app does not use browser cookies. Technical identifiers such as device identifiers may be used for authentication and crash reporting purposes only.
The PacePoint Pro mobile app does not use browser cookies. Technical identifiers such as device identifiers may be used for authentication and crash reporting purposes only.
11.International Data Transfers
11.International Data Transfers
As a New Zealand-based company serving a global user base, your data may be transferred to and stored in countries outside your own. Where such transfers occur, we take reasonable steps to ensure your data is protected in accordance with this policy and applicable law.
As a New Zealand-based company serving a global user base, your data may be transferred to and stored in countries outside your own. Where such transfers occur, we take reasonable steps to ensure your data is protected in accordance with this policy and applicable law.
12.Changes to This Policy
12.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For significant changes, we will notify you via the app or by email where required by law. Continued use of PacePoint Pro after changes are posted constitutes your acceptance of the updated policy.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For significant changes, we will notify you via the app or by email where required by law. Continued use of PacePoint Pro after changes are posted constitutes your acceptance of the updated policy.
12.Contact
12.Contact
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact:
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact:
PacePoint Pro Ltd
PacePoint Pro Ltd
Email: support@pacepointpro.com
Email: support@pacepointpro.com
Website: pacepointpro.com
Website: pacepointpro.com
Effective date: 26 May 2026
Effective date: 26 May 2026